Technology Executive · Healthcare IT

James Forsythe

Aligning technology strategy with patient care and operational results.

  • Atlanta, GA
  • 15+ years in healthcare technology
  • CISM · CHPSE
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Portrait of James Forsythe

About

I'm a technology executive with over fifteen years in the healthcare industry, working at the intersection of technology and patient care. I've watched digital health evolve firsthand — from electronic medical records and telemedicine to today's data analytics and AI applications — and I focus on turning that evolution into better outcomes: stronger patient care, more efficient operations, and dependable data security and privacy.

Strategic but hands-on: build the roadmap, align the stakeholders, deliver.

Experience

Mar 2026 – Present

Virtual Technology Executive Lead

Abacus — Alpharetta, GA

  • Align technology initiatives with organizational goals through comprehensive planning.
  • Partner with key stakeholders to shape and communicate technology strategy.
  • Build clear, prioritized technology roadmaps tied to organizational impact.
  • Identify and mitigate risk across technology projects.

Medicus IT — Alpharetta, GA · Jan 2019 – Mar 2026

Mar 2023 – Mar 2026

Virtual Technology Executive

Medicus IT

  • Set technology roadmaps and strategy in direct partnership with client leadership.
  • Prioritized initiatives based on organizational impact and identified project risk early.
Jun 2019 – Mar 2023

Client Success Manager

Medicus IT

  • Partnered with clients to navigate the technology needs of their business.
  • Advised on environment changes needed to meet and maintain compliance standards.
  • Ran routine environment reviews, building 1-, 3-, and 5-year strategic plans.
Jan 2019 – Jun 2019

Service Manager

Medicus IT

  • Managed planning and delivery of remote and on-site IT support services.
  • Led a 20+ person team spanning a range of skill levels.
  • Covered technical support, device deployment, asset management, mobile, and infrastructure.

CompuCom — Atlanta, GA · Sep 2010 – Jan 2019

Apr 2017 – Jan 2019

Service Delivery Manager

CompuCom

  • Led on-site IT desktop support across 5 states with a team of 40+.
  • Oversaw roughly 10,000 assets and worked directly with client leaders on contract performance.
  • Piloted a walk-up service desk concept later adopted at multiple U.S. locations.
  • Reported business metrics on SLAs, root-cause analyses, and voice-of-customer results.
Sep 2010 – Apr 2017

Executive Tech / Senior Region Leader

CompuCom

  • Primary technology contact for General Electric's C-level staff, including the Vice Chairman.
  • Supported executive technology end-to-end: devices, mobile, A/V, and telecommunications.
  • Built problem-tracking tools to surface repeat issues and close support gaps.
  • Traveled nationally to support leadership at client conferences.
May 2010 – Sep 2010

PC Technician

CompuCom

  • Coordinated replacement of 100+ machines reaching end of life.
  • Supported a domain migration, helping local users through the transition.

Skills & Expertise

Technology Leadership

Technology roadmapping, strategic planning, stakeholder management, risk mitigation, vendor & contract management, team leadership (40+ staff).

Healthcare IT & Compliance

HIPAA privacy & security, data security and privacy, compliance strategy, electronic medical records, telemedicine.

Tools & Platforms

ServiceNow, Microsoft SharePoint, GitHub, ConnectWise Manage & Automate, Datto RMM, Microsoft Office, Xcode, Windows & macOS.

Certifications

CISM (Certified Information Security Manager), CHPSE (Certified HIPAA Privacy & Security Expert), ITIL Foundations v3, CompTIA A+.

Education

BBA, Management

Kennesaw State University — Kennesaw, GA

Beta Gamma Sigma · Magna Cum Laude, 3.79 GPA · Dean's List, multiple semesters

Relevant coursework

Information Systems & Communication, Managing Organizations, Operations Management, Information Systems Management, Managing Your Company, Strategic Management, AWS Solutions Architect, GitHub.

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